We have a high-performing, team-oriented culture and our people are our greatest asset, coming from diverse backgrounds and bringing a wealth of perspectives to their roles. Our corporate values clearly define the behaviours that matter most in our culture and encourage individuals to lead, inspire, and innovate from any seat, in any role.
NEWS
Preparing for Tropical Cyclone Lee: Atlantic Canada
As Atlantic Canada prepares for Tropical Cyclone Lee we would like to remind you that claims can be submited through our 24-hour claims line 1-800-387-0462. Please note that call volumes will be higher than normal.
Please submit the policy number, contact information, and a summary of the damage.
After the Storm
Return when it’s safe. Head home only when emergency authorities have advised you it is safe to do so.
Keep the power off. Do not turn on the power in your home after significant water damage. Ask your hydro company for assistance.
Record the damage. If possible, record details of any damage before you clean up. Take photos or video to help with your insurance company’s assessment.
Clean up. Remove debris and fallen limbs, mitigate further damage by tarping roof, secure fence, and hire professionals if available
Keep receipts. Secure receipts for any emergency work that was required by a contractor. If you were displaced from your home for safety or emergency reasons, please retain all receipts for additional living expenses.
Fraudulent Text Messages and Letters
It has come to our attention that fraudulent text messages and letters are being sent under our name. Some individuals and customers may have received a text citing premium is due and to call a phone number. Please note, these are not authorized text messages, we do not send text messages to customers.
Letters decribe a change and premium increases but reference an incorrect policy number.
We take these types of scams very seriously and we have reported this fraudulent activity to the appropriate authorities. We recommend that any individual who receives a text should advise their broker and should NOT follow the instructions accompanying these fraudulent messages.
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